Should Your Business Switch To VoIP?

When you have a business, it is inevitable that you will have to deal with phone calls. Traditional tethered phone systems are outdated and many businesses have made the switch to VoIP. VoIP, or voice over Internet Protocol, is a phone service that uses your business’ existing internet connection to convert and transmit voice as data. There is no longer a need for having a separate phone service provider with a wired phone. VoIP systems have vastly improved voice quality, making them sound better than landline phones. In addition to the sound quality, the cloud is also making VoIP a more viable option for small businesses.

Is VoIP right for you?

The first choice you must make is if switching to VoIP is right for you and your company. Just like any decision, researching your options and getting a solid understanding of the product or service at hand is important.

One thing you want to look at will be the quality of your network. You want to make sure that you have enough upload bandwidth for the amount of phone calls you anticipate making and receiving. You will also need to calculate the amount of additional network traffic your business does. If your network can support it, then VoIP is likely a good option for you.

Why should I switch?

If you have decided that your business could handle switching to a VoIP system, you may wonder why you should switch. We are going to take a look at a few reasons why businesses decide to make that switch.

  • Cost savings – The start up cost of making the initial switch can seem daunting to some businesses, but studies indicate that organizations of all sizes experience significant costs savings as a result of switching.
  • Phone compatibility – VoIP systems offer flexibility in the type of phone that can be used. This allows employees to use a phone that meets their needs. There are even apps that can be used with a VoIP system that would be great for employees on the go or traveling.
  • Features – There are several features for businesses when they chose to use a VoIP system. Some of those features can include voicemail to email, call forwarding, conference calling, and more. These features are available to businesses of all sizes.
  • Convenience – a VoIP system is not limited to when employees are at the office. They are able to access this service wherever they are. This will increase productivity and limit down time.


Just like anything in business it is best to research what options are out there and to weigh the pros and cons. Making the switch to a VoIP system has the potential to save you money as well as offer convenience and increased productivity.