So you’ve found a problem with your computer and decided that fixing it at home simply isn’t an option. That means you will be enlisting the help of a professional computer repair service to find and solve the issue. You will probably be calling ahead to ask about pricing and whether they have the ability to fix your computer problem. But when you call them, what are you going to say? It’s making a funny noise? The thingy is beeping? The doodad won’t turn on? Don’t panic, you don’t have to be tech savvy whendescribing your computer trouble to a professional in IT support. Here are some tech talking tips for you.
Be Calm and Collected
One of the least helpful things you can do when experiencing computer problems is to call a computer repair service hysterically crying or panicking. They won’t be able to understand you and you won’t be able to give a clear description of the problem. This will only serve to frustrate you AND your computer professional. Take a deep breath and give yourself time to pull it together and get to a quiet area with no noise or distractions. Then you will be able to describe the problem and your IT professional will be able to hear and start helping. [Read more…]