Advanced Endpoint Security (AEP)
Traditional antivirus software programs are becoming a thing of the past. With online threats becoming more advanced, the need for proactive behavioral security has increased. Advanced endpoint security monitors and maintains not only a single endpoint, but the entire network. AEP provides prevention, detection and remediation for your computers and comes with a $1 million-dollar ransom insurance policy.
An offsite encrypted copy of your organizations data kept in redundant secure data centers.
DarkWeb Security Scanning
The DarkWeb is the name used for the area of the internet where illegal transactions take place. From the sale of credit card numbers and user credentials to stolen identities and passwords, any type of digital data can be found, bought and sold. Our DarkWeb Security service proactively monitors and scans millions of sources 24/7 including websites, chat rooms, peer to peer networks, blogs, bulletin boards and more for any corporate credentials tied to your company’s domain name. If found, we are able to take the necessary steps to remediate the security issue.
DNS Filtering (Domain Name System)
DNS Filtering provides an added layer of security on your network by blocking access to internet wide malicious content. If an end user tries to access a website that is known to have malicious intent, the DNS filtering service will block access to the malicious content safeguarding the network.
Email Spam/Virus Filter (Mail Assure)
Our email protection service is an ultra-reliable email protection platform that protects businesses from phishing, malware and other email-borne threats. This filter is a front-line protection that scans all your organizations emails before it even reaches your mail server. Additionally, if your email server becomes unavailable your emails will be queued in our email filter until the server becomes available again, thus providing a layer of continuity to your organizations email platform.
Employee Identity Monitoring
The line between employee’s personal and professional online accounts is continuing to blur, so it is important today to protect their personal identities while working with your organization. This service monitors for stolen personal information such as license numbers, financial data, social security numbers and more. This service can serve as an added benefit for employees from their employer.
Firewall (U.T.M.) Unified Threat Management
A UTM is a security appliance that integrates a range of security features into a single appliance. These appliances combine services such as firewalls, anti-virus, web protection and intrusion prevention into a single platform.
Network Security Awareness Training
Our security awareness training is a platform designed to reduce the human element in workplace network security. With around 95% of security breaches being caused by human error, today more than ever, it is important for end users to be educated on best practices in network and office security. These trainings come in the form of monthly instructional videos followed by a brief quiz to test the user’s knowledge on the subject.
Office 365 Business Premium
The Office 365 Business Premium package is a monthly subscription to the latest version of the Microsoft Office platform. Including Outlook, Word, Excel, PowerPoint and more, your organization will always have the latest version of the software along with all feature and security updates. As an added bonus each user can access the software on up to five separate devices.
Office 365 Hosted Exchange
The Hosted Exchange platform is a cloud-based version of the top business email server on the market. With a cloud-based email server you have the advantage of hosting your email in redundant data centers, North American based technical support, redundant layers of security and a 99.9% up-time guarantee. In addition, if your local computer crashes, your email is always available through a web-based console and recoverable since your data is safely encrypted and stored in the cloud.
Offline Secure Backup
For those organizations wanting a more redundant fail proof backup compared to just the normal onsite and cloud combination we offer an offline secure backup service. We will pick up and rotate an offsite backup of your data that is kept secure and offline in our vault. This allows for your organization to be no more than 30 days behind in case of a complete disaster in which your onsite and cloud backup are completely inaccessible.
An onsite backup is a redundant copy of your organizations data kept locally at your location
Operating systems, both Windows and Mac, require updates. These updates can be functional or security based. Our patch management service handles this for your organization ensuring your computers are always up to date.
Phishing Email Tests
Phishing emails typically direct users to visit malicious websites with the attempt to collect confidential user information. Our phishing email simulation tests will go out periodically to end users, which will provide feedback on opened emails and other metrics that can be used to educate end users. Businesses will receive reports on successful and failed simulations and will be able to use this information to increase network security at their organization.
Proactive maintenance is provided on all end user computers to help keep the computer healthy and running smoothly. This includes, but not limited to, defragmentation, temporary file cleaning, disk checks, antivirus scans, and system refresh reboots.
Ransom Protect Backup
This backup service searches your hard drive and backs up all Office documents, presentations and spreadsheets (images not included). This backup is designed to protect your most valuable data on individual workstations in case of a ransomware attack.
Remote management allows our staff to monitor the back end of your computers. Our software watches the background services that run the operating system, monitors for potential faulty hardware and allows us to remotely manage your computer.
Third Party Patch Management
Various applications on machines need patching to remain secure and function properly. With around 100 third party programs in our database, we are able to keep these software packages secure and up to date.
Unlimited Remote Support
Your managed services plan comes with unlimited remote support from our team. This includes email, telephone and remote login technical support for issues that may arise during the month.
This service goes beyond enterprise level antivirus software and firewalls by allowing organizations to set content filtering policies, blacklists and other web-based settings. Web Protection is an added layer of security against malware, phishing, adware and spam by preventing end user from accessing known malicious sites via a constantly updated threat detection library.