How Managed Services Can Help Your Business

Technology is the backbone of your company. We live in an age where it is undeniable that technology plays such an important role in your businesses. However, managing your technology can be exhausting. Technology will oftentimes fall prey to problems such as hardware failures and network downtime. Because of this, there are often many times that you might find yourself wishing you could clones yourself as this gives you and your teams extra to deal with. This is one of the reasons why many businesses and companies opt for a managed services provider.

A Managed Services Provider (MSP) is most often an IT provider that manages and assumes responsibility for providing a defined set of services to its clients proactively or as the MSP determines that services are needed. By using a managed services provider and streamlining your technology, these providers are able to make sure your employees can work quickly and without aggravation.

How can managed services help?

Simply put, your IT services are remotely monitored and proactively managed by a professional, external business. The MSP runs regular diagnostics on equipment to identify impending failure and resolves problems before they happen.

Benefits of managed services

Small to medium businesses in particular benefit from managed services, because they don’t usually have an on-site technician to oversee the multiple systems in use. By subscribing to a managed service provider, businesses can have reduced labor costs, access to a knowledge base, future-pacing, better data security and reduced downtime. Businesses can also know exactly what their upcoming costs are and plan accordingly.
Some of the managed services that can be provided are:

  • Remote support – This allows us to help you quickly without needing to be on-site
  • Hardware monitoring – We monitor your servers and workstations to catch hardware failures before they happen
  • Managed anti-virus – We make sure your anti-virus is up to date and take immediate action if an infection occurs
  • Patch management – We make sure your computer’s operating system is up to date, closing access to known vulnerabilities as soon as possible



Here are three other ways that using managed services can help your business succeed.

1) Saves you time

-Unless you are an information technology company you are probably not an IT expert, which is okay, you are an expert at what your small business does. Computer systems are tools to make more money for your business and to run your life smoothly, but can also have the opposite affect if you are spending too much time taking care of computer issues that may arise. This is where a MSP can come in and take care of all the computer issues freeing you up to focus more on your business.

2) Reduced information security risks

-Cyber threats and hacking are a very common occurrence and they are not limited to just big businesses and corporations. Having an MSP will cut down on these risks considerably and also provide assistance on handling your data backups.

3) Improved uptime

-Not being able to access ordering systems or email means that sales are lost and important information is not available. These systems are the lifeline of your company or business and keeping them up and running are essential to growth and customer satisfaction. An MSP can keep track of these systems to ensure problems are taken care of quickly so you can focus on your business.


This is only a very small sample of how managed services can help your company. The benefits are great and it allows your company to run smoothly leaving all the headache of technology to someone else. Take some time to research your best options and how these services can benefit your business.