When you have a business, it is inevitable that you will have to deal with phone calls. Traditional tethered phone systems are outdated and many businesses have made the switch to VoIP. VoIP, or voice over Internet Protocol, is a phone service that uses your business’ existing internet connection to convert and transmit voice as data. There is no longer a need for having a separate phone service provider with a wired phone. VoIP systems have vastly improved voice quality, making them sound better than landline phones. In addition to the sound quality, the cloud is also making VoIP a more viable option for small businesses.